Policy Administration
Manage the full policy lifecycle across both medical and funeral insurance products. Configure plans, onboard members, manage beneficiaries, and handle policy updates and renewals within a centralised system.
Solutions
Claims Management
Process medical and funeral claims efficiently using rule-based workflows. Improve turnaround times, reduce manual intervention, and maintain accuracy across all claim types.
Broker Onboarding & Management
Digitally onboard brokers through structured approval workflows, ensuring compliance and proper governance. Maintain visibility into broker activity, production, and performance.
Broker Portal
Provide brokers with secure, role-based access to manage their portfolios independently while remaining aligned with insurer controls.
Brokers can:
- Capture and manage client policies
- Submit and track claims
- Upload and manage documentation
- Monitor commissions and performance
- Access real-time policy and client data
Member, Beneficiary & Provider Management
Centralise all data related to members, dependents, beneficiaries, and healthcare providers. Ensure accurate record-keeping and improved coordination across services.
Billing & Premium Management
Support flexible premium structures for both medical and funeral products, including recurring billing, collections, and reconciliation.
Document Management
Store and manage all policy, claims, and supporting documentation in a secure digital environment with full audit trails.
Workflow Automation
Automate key operational processes such as approvals, claims handling, renewals, and notifications to improve efficiency and consistency.
Reporting & Analytics
Access real-time dashboards and detailed reports across policies, claims, financials, and broker performance to support informed decision-making.